Guardian Life of the Caribbean understands the concerns around coronavirus (COVID-19) may be causing anxiety and fear. Our priority is the health and safety of our customers, our employees and the wider community. While we continue to monitor associated developments closely, we are taking active steps to ensure that we are able to provide you with the service you need.

Transacting business with us will be simple and accessible

Contact Us

For ALL queries please contact us at 877-5433. Alternatively, requests can be made via the following email: guardianlife@myguardiangroup.com

Please note that call times may be longer than normal under the current circumstances.

Health Claims

Guardian Life’s EasiClaim swipe card facility is to be used at all of our conveniently located In-Network Providers where this service is available.

Health claims can be submitted electronically by simply scanning or taking a picture of the completed claim form with all relevant supports and sending via e-mail to:

·        Trinidad - healthclaimstt@myguardiangroup.com

·        Barbados - healthclaimsbb@myguardiangroup.com

·        All other Territories are to conform with existing methods of claims submission

Guardian Life will use our easiCollect system and reimburse all health claims by depositing directly to your bank account. Members who have not yet signed up for easiCollect are encouraged to do so as soon as possible. Our insureds can logon to the Health Portal­EasiConnect or Guardian Life's website www.myguardiangroup.com/ for the relevant form to enrol. This can be returned to us electronically for completion of enrolment.